Rhein-Main-Verkehrsverbund
Managing data
How can I view and change meinRMV data?
How can I change my bank account?
How can I view my bank account details?
How can I change my mobile number?
How can I deactivate my account??
How do I cancel my RMV-HandyTicket and delete meinRMV profile?
How can I view and change meinRMV data?
You can view your personal data by logging in at www.rmv.de and go to "http://smobil.rmv.de/meinRMV"http://smobil.rmv.de/ > "http://smobil.rmv.de/Data"http://smobil.rmv.de/> "http://smobil.rmv.de/Personal data."http://smobil.rmv.de/ If you want to update your data please go to "http://smobil.rmv.de/Change Personal Data"http://smobil.rmv.de/. An update through the RMV-App is not possible.
Please note that an e-mail address can be stored only once in the meinRMV system. If you receive the message after an update that the data or the e-mail address could not be saved, it indicates that the e-mail address is already used for another account. In this case please use a different e-mail address.
How can I change my bank account details?
Only you can change your bank account details. After logging in at www.rmv.de and go to "http://smobil.rmv.de/meinRMV"http://smobil.rmv.de/ > "http://smobil.rmv.de/RMV-HandyTicket” > "http://smobil.rmv.de/HandyTicket settings"http://smobil.rmv.de/ > "http://smobil.rmv.de/Change bank details"http://smobil.rmv.de/. On the next page you select either “Pay via direct debit from my bank account” or “Pay via credit card” and enter the corresponding data.
How can I view my bank account details?
You can view your bank account details after logging in at www.rmv.de under "http://smobil.rmv.de/meinRMV"http://smobil.rmv.de/ > "http://smobil.rmv.de/RMV-HandyTicket” > "http://smobil.rmv.de/HandyTicket settings"http://smobil.rmv.de/ > "http://smobil.rmv.de/Change bank details"http://smobil.rmv.de/. Here you can also enter new payment methods.
How can I change my mobile number?
You can change your mobile number after logging in at www.rmv.de and go to "http://smobil.rmv.de/meinRMV"http://smobil.rmv.de/ > "http://smobil.rmv.de/RMV-HandyTicket"http://smobil.rmv.de/ > "http://smobil.rmv.de/HandyTicket settings"http://smobil.rmv.de/ > "http://smobil.rmv.de/Change mobile number"http://smobil.rmv.de/.
How can I disable my account?
In order to temporarily disable your HandyTicket account (e.g. if you suspect that your mobile phone was stolen), you login at www.rmv.de and go to "http://smobil.rmv.de/meinRMV"http://smobil.rmv.de/ > "http://smobil.rmv.de/RMV-HandyTicket"http://smobil.rmv.de/ > "http://smobil.rmv.de/Settings"http://smobil.rmv.de/ > "http://smobil.rmv.de/account activating / deactivating"http://smobil.rmv.de/. This is also where you can enable your account again.
How do I cancel my RMV-HandyTicket and delete meinRMV profile?
To delete your RMV-HandyTicket account, log-in at www.rmv.de and go to "http://smobil.rmv.de/meinRMV"http://smobil.rmv.de/ > "http://smobil.rmv.de/RMV-HandyTicket"http://smobil.rmv.de/ > "http://smobil.rmv.de/Unsubscribing"http://smobil.rmv.de/. Here you can disable your RMV-HandyTicket, but your registration at meinRMV remains. If you wish to also disable meinRMV, go to "http://smobil.rmv.de/meinRMV profile"http://smobil.rmv.de/ > "http://smobil.rmv.de/Unsubscribing from meinRMV"http://smobil.rmv.de/. This will cause all services such as RMV-HandyTicket, RMV-TicketShop or Smiles to be deactivated. For example, you will lose all your Smiles points collected so far. A cancellation or deletion of the profile is not possible in the RMV-App.
To FAQ overview
var nuc_vars = {"http://smobil.rmv.de/csrf_name"http://smobil.rmv.de/:"http://smobil.rmv.de/csrf_token"http://smobil.rmv.de/,"http://smobil.rmv.de/csrf_token"http://smobil.rmv.de/:"http://smobil.rmv.de/7dbf99af33a0201e17829cedf725b36f"http://smobil.rmv.de/};
var piwik_jqm_track = function() {};
// Tabbar Home / Verbindung
(function($) {
$("http://smobil.rmv.de/#tabbar .ui-navbar a"http://smobil.rmv.de/).on('tap', function(event) {
if ($(this).attr("http://smobil.rmv.de/id"http://smobil.rmv.de/) === "http://smobil.rmv.de/rmv_auskunft"http://smobil.rmv.de/) {
event.stopPropagation();
event.preventDefault();
window.location.href = $(this).attr("http://smobil.rmv.de/href"http://smobil.rmv.de/);
}
$(this).addClass('ui-btn-active');
});
})(jQuery);
$(document).on('pageinit', function(){
$('.collapse').collapse('hide');
$('.floatinglabel').floatinglabel();
$('.box-group[data-menu="http://smobil.rmv.de/select"http://smobil.rmv.de/]').rmvSelect();
$('.form-control').rmvFormControls();
$('[data-role="http://smobil.rmv.de/switch"http://smobil.rmv.de/]').rmvSwitch();
});
// Animates announcement ticker
$(window).load(function(){
var $ticker = $('.ticker'),
$messages = $ticker.find('.ticker__text p'),
transitionTime = 10000;
if ($messages.length == 1) {
$messages.clone().appendTo($ticker.find('.ticker__text'));
}
$($messages).first().addClass("http://smobil.rmv.de/active"http://smobil.rmv.de/);
setTimeout(switchTickerMessage, transitionTime);
function switchTickerMessage() {
var next = $('.active', $messages.parent()).next();
$messages.removeClass('active');
if (next.length) {
$(next).addClass('active');
} else {
$($messages).first().addClass('active');
}
setTimeout(switchTickerMessage, transitionTime);
}
});